Terms of service

Terms & Conditions

1. Introduction

Welcome to Qevoria!

These Terms & Conditions govern your access to and use of our online store, including browsing, purchasing products, and accessing our services.

By accessing our website or placing an order, you agree to comply with these Terms & Conditions and our applicable store policies.

Please read these terms carefully before making a purchase.

2. About Our Store

Qevoria is an online shopping store specializing in outdoor sofas designed for patios, gardens, balconies, and other outdoor living spaces.

We aim to provide customers with clear product information, transparent policies, and a convenient shopping experience.

3. Product Information

We make reasonable efforts to provide accurate product descriptions, images, pricing, and availability information.

However, product colors may appear slightly different depending on your device's display settings.

Customers are encouraged to carefully review product dimensions, specifications, and descriptions before placing an order.

We reserve the right to correct product information errors and update product availability when necessary.

4. Orders and Order Confirmation

When placing an order with Qevoria, customers must provide accurate and complete contact and delivery information.

After submitting an order, customers may receive an order confirmation.

We reserve the right to contact customers to verify order information or resolve issues affecting order fulfillment.

If an order cannot be fulfilled, we will notify the customer using the contact information provided.

5. Pricing and Payment Policy

All product prices are displayed in US Dollars (USD).

Qevoria currently accepts only:

Cash on Delivery (COD)

Customers are required to pay the applicable order amount in cash upon delivery.

We do not currently accept credit cards, debit cards, PayPal, or advance online payments.

Please review the total order amount before confirming your purchase.

6. Shipping and Delivery

At Qevoria, we provide free shipping on all orders.

Our estimated shipping timeline is:

Order Handling Time: 1–2 Business Days
Transit Time: 3–5 Business Days
Total Estimated Delivery Time: 4–7 Business Days
Shipping Charges: Free

Business days exclude weekends and applicable public holidays.

Delivery times are estimates and may be affected by circumstances outside our reasonable control.

For complete information, please review our Shipping Policy.

7. Returns and Refunds

Customer satisfaction is important to us.

Qevoria offers free returns within 14 business days of delivery, subject to our Return & Refund Policy.

Once a returned product has been received, inspected, and approved, refunds are processed within 3 business days.

Customers must contact our support team to initiate a return and receive return instructions.

For further details, please review our Return & Refund Policy.

8. Order Cancellation

Customers who wish to cancel or modify an order should contact our customer support team as soon as possible.

Cancellation and modification requests depend on the order's current processing and shipping status.

Once an order has been dispatched, cancellation may no longer be possible. Eligible delivered orders may be returned in accordance with our Return & Refund Policy.

9. Customer Responsibilities

By shopping with Qevoria, customers agree to:

Provide accurate billing, shipping, and contact information.
Review product descriptions before purchasing.
Be available to receive their deliveries.
Pay the applicable order amount upon delivery.
Use our website only for lawful purposes.
Avoid activities that may interfere with website functionality or security.

10. Intellectual Property

All original website content, including our branding, text, graphics, logos, and other materials owned by Qevoria, is protected by applicable intellectual property laws.

Unauthorized reproduction, distribution, or commercial use of our protected materials is prohibited without prior written permission.

Third-party trademarks and content remain the property of their respective owners.

11. Privacy and Personal Information

We respect customer privacy and handle personal information in accordance with our Privacy Policy.

Information collected during checkout may be used to process orders, arrange deliveries, communicate with customers, and provide support.

Please review our Privacy Policy for further details.

12. Limitation of Liability

To the extent permitted by applicable law, Qevoria is not responsible for losses arising from circumstances beyond our reasonable control.

Nothing in these Terms & Conditions excludes or limits any consumer rights or liabilities that cannot legally be excluded or limited.

13. Third-Party Services

Our online store may use third-party service providers for website hosting, order management, shipping, and other operational functions.

Certain third-party services may be subject to their own terms and privacy policies.

14. Changes to These Terms

We reserve the right to update these Terms & Conditions when necessary to reflect changes in our services, business practices, or applicable legal requirements.

Updated terms will be published on this page with a revised Last Updated date.

Changes will apply prospectively unless otherwise required or permitted by law.

15. Governing Law

These Terms & Conditions are governed by applicable laws of the United States and the State of Nebraska, without limiting any mandatory consumer protection rights that may apply to customers in other jurisdictions.